Customer support
Clear help, without the runaround.
For purchase, account-access, or course questions, email the Lions Edge team. We aim to respond within two business days; response timing can vary with volume and the details needed to help.
Contact
Start with an email.
Include a short description of the issue and the purchaser email used at checkout. Do not send passwords, payment-card numbers, or other sensitive account credentials by email.
Access recovery
Find your course access.
- 01
Sign in using the email address used for the purchase.
- 02
Visit /dashboard to look for your enrolled course.
- 03
If access is still blocked, email support with the purchaser email and any available order details so the team can investigate.
Refund requests
Request a review.
Send your request to team@lions-edge-street-smart.madethis.app with the purchaser name, purchaser email, order details if available, and a concise explanation. Requests are reviewed individually under the terms presented at purchase. Submitting a request does not promise a particular outcome.
Urgent situations
Support is not emergency response.
For an emergency or immediate safety concern, contact local emergency services or qualified local help. Lions Edge support cannot monitor or respond to urgent situations in real time.